Privacy Policy

Privacy Policy

Effective Date: August 2024

  1. Introduction

At Lone Worker Safety Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

  1. What Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, mailing address.
  • Transaction Information: Payment details, billing information, purchase history.
  • Technical Information: IP address, browser type, operating system, and other technical data collected through cookies and similar technologies.
  • Communications: Information you provide when you contact us, such as through customer support or surveys.
  1. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To process transactions, deliver products and services, and manage your account.
  • Communication: To send you updates, promotional offers, and other communications that may be of interest to you, subject to your consent.
  • Customer Support: To respond to your inquiries, provide customer support, and improve our services.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
  • Analytics: To analyze usage patterns and improve our website, products, and services.
  1. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These service providers are required to protect your personal information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or prevent fraud or other illegal activities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.
  1. Consent

By providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw your consent, please contact us at (403) 770-6888 .

  1. Access to Your Information

You have the right to access the personal information we hold about you and to request corrections if you believe it is inaccurate or incomplete. To request access or corrections, please contact us at [Contact Information].

  1. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

  1. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your personal information is no longer needed, we will securely delete or anonymize it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website and indicating the effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Lone Worker Safety Solutions Inc. 

200 638 11th Ave. SW, Calgary, AB. Canada. T2R 0E2
403 770 6888
bmcintosh@lwss.ca

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